Shipping policy
Effective Date: December 13, 2024
At Angie’s Ear Piercing, we aim to deliver your orders in a timely and secure manner.
1. Order Processing
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Rates and Delivery Times
- Standard Shipping: 5-7 business days.
- Express Shipping: 2-3 business days.
Shipping rates will be calculated at checkout based on your location.
3. Shipping Locations
We currently ship within Canada and to select international locations. If your country is not listed at checkout, please contact us.
4. Lost or Delayed Packages
- Once orders are shipped, we are not responsible for lost, stolen, or delayed packages.
- If your package is missing, please contact the shipping carrier using your tracking information.
5. Damaged Items
If your order arrives damaged, please contact us within 7 days of receiving your package:
- Email: [support@angiesearpiercing.com]
- Include your order number and clear photos of the damaged product.
We will work with you to resolve the issue promptly.
6. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or undeliverable addresses.
7. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: angiedeleo99@gmail.com